Private Ambulance & Patient Transport Across NI
Dignified, comfortable, and reliable transport for patients attending appointments, hospital admissions, or returning home. Available 24/7.
When You Need More Than a Taxi
Standard taxis can't provide the medical equipment, clinical oversight, or dignity that patients require. That's where Proparamedics steps in.
Our private ambulance service is the preferred choice for:
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Private individuals arranging hospital appointments
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Care homes managing regular transport needs
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Healthcare trusts coordinating patient discharges
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Insurance companies managing medical claims
Hospital Appointments
Door-to-door service for outpatient appointments, dialysis, chemotherapy, and specialist consultations.
Hospital Admissions & Discharges
Assistance with admissions, discharges, and transfers between facilities. Oxygen, monitoring, and clinical support available.
Home Returns
Comfortable, safe transport home after hospital stays. Wheelchair accessible vehicles available.
Regular Transport Contracts
Fixed-price contracts for care homes and regular patients requiring weekly/monthly transport.
Why Choose Private Ambulance Over Public Transport?
1.
Clinical Oversight
Our crews comprise fully trained personnel from First Response Emergency Care Level 3 to Paramedics, Nurses, Emergency Medical Technicians who will ensure that your journey will be managed by professionals who genuinely care about you and your well-being.
2.
Specialist Equipment
All our ambulances are fully equipped to NHS standards allowing our clinicians to care for you in a professional pre hospital/care setting. Oxygen, IV access, cardiac monitoring, and emergency drugs are always available for use according to the staff members skillset.
3.
Dignity & Privacy
Our commitment to high-quality care and personalised service sets us apart. We go above and beyond to ensure that every patient feels safe, comfortable, and dignified throughout their journey. You can also be assured that the service is personal to you, (no shared journeys with other patients) so no waiting around. You will be collected/returned at a time that suits you when your appointment or treatment is finished.
4.
Fixed Pricing
Our prices are transparent and clearly explained when you book with us. There are no unexpected charges. Our prices are generally based on a crew, ambulance, duration, mileage and equipment needs.
5.
Documentation
From the start of your interactions with us we document the transfer. We risk assess as appropriate and then set out clearly the terms and conditions of the transfer. If treatment is needed a Patient Report Form is completed and then passed on to the receiving carers. Any incidents or issues that may occur are also recorded for review and or action.
FAQ Section
Q: Do Proparamedics respond to a 999 call out for service?
A: No. The Northern Ireland Ambulance Service (NIAS) are the dedicated providers of 999 services. Proparamedics may be asked to assist NIAS with non-emergency services at times of high demand but we are not permitted at this time to respond to a 999 emergency call.
Q: How do I book a Private Ambulance service?
A: Booking a private ambulance transfer is simple. You can complete the contact form on our website with your contact details and a brief outline of your requirements, and a member of our team will contact you within 24 hours. If your enquiry is urgent or you would prefer to speak to someone directly, please call 028 9023 2373 or 07870 163227 and a member of our Operations Team will be happy to assist.
Q: What sort of information do you require when booking?
A: Our Operations team will be happy to guide you through the booking process. To help us assess your requirements and provide an accurate quotation, we will usually ask for the following information:
- Date and time of appointment or transfer
- Patient details including mobility status, medical conditions, medications or any specialist care required e.g. oxygen
- Pick up and drop off destinations
- Wait times if known
- Any access issues with pick up or drop off locations, i.e. steps, narrow staircases restricted access. (Please note: our staff do not operate hoists. If hoist use is required assistance must be provided by family or carers.)
- Any specialist equipment required, e.g. bariatric stretcher/wheelchair
Q: Are members of my family or a carer allowed to travel with me?
A: Yes. We are happy to accommodate a family member or carer as part of our service. Please let us know at the time of booking if someone will be travelling with you and advise us of any specific requirements they may have.
Q: Do you accept same day or short notice transfers?
A: Yes, we do accept same day and short notice transfer requests, subject to availability on the day. While we always recommend providing as much notice as possible to allow us to plan staffing and resources, we will always do our best to accommodate last minute requests where we can.
Q: Can you transfer patients with medical needs or reduced mobility?
A: Yes. We regularly transfer patients with medical needs and reduced mobility. Our transfers are staffed by appropriately trained clinical personnel, including FREC 3 and FREC 4 practitioners, with more advanced clinicians such as paramedics or nurses provided where the patients medical needs require it.
All staff are trained in caring for patients with reduced mobility and can assist using suitable equipment such as stretchers, wheelchairs or carry chairs. Our teams are also trained in oxygen therapy and patient monitoring to ensure safety and comfort throughout the journey.
Q: How much does a private ambulance transfer cost?
A: As a private limited company, our services are chargeable. The cost of a private ambulance transfer depends on several factors, including the distance travelled and duration of the transfer. A minimum charge of 4 hours applies, with the price increasing on an hourly basis thereafter.
The final cost may also vary depending on the level of clinical care required, with transfers staffed by higher level clinicians such as a paramedic crew costing more than those supported by a double ACA crew. We are happy to provide a clear quotation once we have details of your transfer.
Q: Are your vehicles fully equipped and insured?
A: Yes. All our vehicles are fully insured, maintained to a high standard and appropriately equipped for patient transport. Our services are delivered in line with relevant regulations to ensure the safety and comfort of patients throughout their journey.
Q: What happens if plans change or the transfer needs to be cancelled?
A: We understand that plans change. If a transfer needs to be cancelled or amended, we ask that you provide as much notice as possible. Cancellations made within 24 hours of the scheduled transfer time will be subject to a 50% charge, to cover staffing and vehicle costs already allocated. Full cancellation terms will be provided at the time of booking.