Comprehensive Support When You Need It Most
Facing a medical emergency in a foreign country is an incredibly stressful experience. Proparamedics simplifies the process by coordinating every stage of the repatriation journey. As a sister company of Medicall Ireland, we now offer our clients the resources of Ireland’s largest private ambulance fleet—giving you access to over 300 clinical staff and 70 vehicles to ensure a seamless transition home.
We provide a dedicated "bed-to-bed" service. Our team manages the initial hospital liaison, handles all clinical documentation, and provides continuous care until the final handover at the destination facility in Northern Ireland.
Airport & Sea Port Transfers
Meeting patients at all major transport hubs in Ireland—including Belfast International, Belfast City, Dublin, and Derry—providing safe, immediate ground ambulance transport.
Commercial Medical Escorts
For patients fit to fly on scheduled airlines but requiring professional medical oversight. Our HCPC-registered paramedics provide assistance and monitoring throughout the flight.
Clinical Liaison & Logistics
We take the administrative burden off your family by coordinating directly with foreign medical personnel and insurers to ensure all medical clearances are in place.
Expert Care Across Borders
1.
25 Years of Expertise
2.
Specialist Transfer Fleet
Our ambulances are custom-fitted for long-distance comfort and equipped with oxygen, defibrillators, and advanced patient monitoring systems.
3.
Professional Clinical Teams
4.
Unrivalled Island-Wide Resources
Through our partnership with Medicall Ireland, we have the infrastructure to support repatriations arriving at any point of entry on the island, ensuring no delay in the final leg of the journey.
FAQ Section
Q: Can I bring luggage in the ambulance with me?
A: Yes, we are happy to accommodate reasonable levels of personal belongings during your transfer. Please let our booking team know in advance if you will be bringing any luggage or any items that require special consideration, so we can ensure space and safety during the journey.
Q: Who will be accompanying me during the repatriation?
A: Transfers are staffed by appropriately trained clinical personnel, tailored to your needs. This may include FREC 3 or FREC 4 practitioners and where higher-level care is required, paramedics or nurses/EMTS will be provided. All staff are experienced in supporting patients with reduced mobility and medical needs throughout the journey, e.g. monitoring, oxygen therapy, medication management and assistance for reduced mobility.
Q: What if the patient needs to attend A&E on arrival?
A: Our crew will transport the patient safely to hospital. However, because this is a non – emergency transfer and not a 999 response, it may be that the patient will need to wait in the hospital waiting area until they are seen by a doctor, depending on the patient’s comfort and condition. Please note that any additional waiting time at the hospital with our crew may increase the duration of the transfer and therefore the cost.
Q: Can you transport a patient directly to a hospital ward?
A: Yes. For hospital-to-hospital transfers, we transport patients directly to the ward assigned by the receiving hospital. Ward allocation and admission are arranged by the hospital prior to the transfer, and our staff will ensure a smooth handover to hospital staff on arrival.
Q: Can you carry out repatriations booked through another company or insurer?
A: Yes. We can provide medical repatriation services even when your transfer is arranged through a third party, such as an insurance company or broker (e.g. Heart’s First). In these cases, we work closely with the booking company to ensure all medical, logistical and documentation requirements are met.
Q: Can you repatriate patients internationally?
A: Yes. We can arrange transfers within the UK, Ireland and internationally. Depending on distance and logistics, transfers may be by road ambulance or coordinated alongside flights or ferry journeys, ensuring appropriate medical support is provided for the entire journey.
Q: What happens on long – distance transfers that require overnight stays?
A: For long – distance transfers, if the journey requires an over night stop, our team can arrange for the patient to stay in a suitable hotel. Our staff can accompany the patient to ensure safety and comfort during the stay. Any overnight stays or additional rest breaks are factored into the overall duration of the transfer, which may affect the cost.
Q: How much does a medical repatriation cost, and what happens if plans change?
A: The cost of a medical repatriation depends on factors such as distance, duration and the level of care required. Transfers requiring higher level clinicians or specialist equipment may cost more. A detailed quotation will be provided once we have all the necessary information about your transfer.
If plans change, please give as much notice as possible. Cancellations made within 24 hours of the scheduled transfer will be subject to a 50% charge to cover staffing and vehicle costs already allocated. Full details of our cancellation policy will be provided at the time of booking.